dps: About the Department

Montgomery County, PA

P.O. Box 311, Norristown, PA 19404-0311
Courthouse Hours: 8:30a.m. to 4:15p.m.
Phone: 610-278-3000
Website: www.montcopa.org

About the Department

The safety and welfare of the public are responsibilities shared by all levels of government. The Commissioners of Montgomery County exercise these responsibilities through the Department of Public Safety and it's four operational divisions:
 
 
Our MISSION is to provide the community with highly professional, well-coordinated public safety services through training, education, communications, deployment, administration and response to and recovery from critical incidents
 
We are committed to:
 
- Fiscal responsibility
- Focus on customer service
- Relentless preparation
- Being Helpful
- Honesty, fairness, integrity
- Continuous improvement
- Our best efforts at all times
 
Our VISION is to be known by the public safety providers, citizens, our employees and governmental officials for our professionalism, competence and effectiveness. We want to be THE MODEL for public safety agencies.
 
We will achieve this by:
 
- Open and honest communications, both internally and externally
- Respect and value all department members
- Encourage individuals within the organization to contribute to departmental excellence
- Treat all citizens with courtesy and dignity on every occasion
- Be leaders in our chosen profession
 
The level of success we enjoy is enhanced significantly through public awareness and support of our objectives. We have created these web pages to help citizens better understand the dynamics and logistics of our public safety system which works toward improving the quality of life we enjoy here in Montgomery County.
 
Each of the division sections within the Public Safety pages provide a number of ways to contact us with your questions, concerns and suggestions. You are also welcome to contact the Department of Public Safety at 610-631-6500, e-mail: Dept. of Public Safety or by letter care of: Department of Public Safety, 50 Eagleville Road, Eagleville, PA 19403.